Learners must have basic computer literacy to ensure they can actively engage with the course materials.
Despite the advent of numerous communication tools, email remains a cornerstone of business interaction. This course is structured into two parts. Part One discusses trends and the significance of email in business communication highlighting common mistakes Part Two focuses on proper email etiquette, covering essential aspects such as using ‘To’, ‘Cc’, ‘Bcc’, effective subject lines, proper greetings, email body or content.
At the end of this course, you will be able to:
Email is still the tool of choice for business communication despite the many new cloud-based platforms and tools available today. This module explains email trends and addresses common emailing mistakes. It also explains proper email ‘code of conduct’ for business communication.
Email Etiquette (Interactive)
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